Terms and conditions

Legal notice :
Z by Zimbo is a registered trademark (registered in the Trade Register: SIREN 800164949RM81) Peggy Imbeaud-Lesage, whose head office is located at 48 avenue de Lautrec, 81100 CASTRES, France.
The Z by Zimbo site is hosted by OVH.
Text, graphics, photos are the property of Peggy Imbeaud Lesage. The models presented have been registered with the INPI. Any reproduction, copying, whole or in part without my permission is strictly prohibited.
The products are made in France, for Z by Zimbo, that are unique or handcrafted mini-series.
VAT is not applicable according to article 293 B of the CGI.

Personal data and cookies :
The personal information collected in connection with distance selling are essential for processing and delivery of orders. They will in any case given to third parties. The shop has been declared to CNIL for the processing of such data. In accordance with the “IT and liberties” law of January 6, 1978 modified in 2004, and the General Data Protection Regulations (GDPR) applicable on May 25, 2018, you have the right to access and rectify information which concern you, which you can exercise by contacting zbyzimbo@gmail.com.
A cookie is a text file that can be saved, subject to your choice, in a dedicated space on the hard drive of your terminal (computer, tablet, etc.) when consulting an online service thanks to your browser. When you visit the zbyzimbo.fr site, we may need to install, subject to your choice, different cookies.

  • Google Analytics statistics cookies which allow to draw up traffic statistics and detect navigation problems in order to monitor and improve the quality of our services.
    You can configure your browser at any time to express and modify your wishes with regard to cookies and in particular concerning statistical cookies. You can express your choices by setting your browser to refuse certain cookies.
  • Social network cookies: on certain pages, there are buttons or modules for third-party social networks that allow you to use the functionalities of these networks and in particular to share content present with other people. When you go to a web page on which one of these buttons or modules is located, your browser can send information to the social network which can then associate this visualization with your profile. Social network cookies, which we do not control, may then be placed in your browser by these networks. We invite you to consult the confidentiality policies specific to each of these social networking sites, in order to be aware of the purposes for using the navigation information that social networks can collect using these buttons and modules.

Terms of sales :
Any order implies full acceptance of the general terms and conditions and privacy policy.
The present terms may be changed at any time by Peggy Imbeaud-Lesage for Z by Zimbo, without notice. The terms applicable are those in force at the time the order is validated.

Products: Photos and descriptions are made with as much precision as possible. There may be slight variations in shape or color for which the company cannot be held responsible due to the different screen resolutions, light, etc., but also to the fact that each creation is unique!

* Despite all the precautions, possible presence of hair cats. *

Price and payment :
The prices are indicated in euros including VAT. Payment is made to order, via PayPal or by credit card via PayPal (no need to register in the latter case).For special orders, advance payment is required upon order. It counts as a contract. Invoices are sent with the parcel.

Delivery and shipping costs :
All packages are shipped within 3 business days. Once the order is placed, you receive a confirmation email.
Shipments are made by La Poste in France and international or Mondial Relay for Belgium, Luxembourg and Spain. shipping costs are calculated based on package weight and country of delivery.
The seller may cancel the order if the choice entered is not consistent with the location of the place of delivery. The buyer will be notified by email and may if it wishes to renew his order.
For specific orders, the deadlines vary according to the time of completion and the order book. You will be kept informed during the order, the buyer or the company may then refuse this if the deadlines are not suitable.

* Packaging parcels are from recycling *

Legal guarantees:
Legal guarantees of conformity:
In accordance with Articles L.211-1 to L.211-14 of the Consumer Code, you have the guarantee of product compliance.
Thus, to comply with the contract, the product must be particularly suitable for use normally expected of a similar product and, if necessary, match the description given by [Z *] by Zimbo.
The action based on the legal guarantee of conformity must be brought within two years of delivery of the goods.
You will make us all claims on the apparent defects or non-conformity of the product delivered by sending an email to Peggy Imbeaud Lesage for [Z *] by Zimbo: zbyzimbo@gmail.com
We promise to solve this problem as soon as possible.
Otherwise, non-conformity products will be exchanged – within the limits of available stocks – or refunded. However, no product can be exchanged or refunded before being redirected and received by Peggy Imbeaud-Lesage / [Z *] by Zimbo, as delivered by the latter, taking care to attach the original of the sales receipt.
Repayment or delivery of new products by Peggy Imbeaud Lesage / [Z *] by Zimbo take place within 30 days from receipt of nonconforming products or with apparent defects. In this case, the refund or the delivery of new products will result in no cost to you.
legal guarantee for hidden defects :
In accordance with article L.211-13 of the Consumer Code, you also have the right to exercise the action resulting from hidden defects as it results from articles 1641 to 1649 of the Civil Code.
The action based on the legal guarantee of hidden defects must be brought within two years of the discovery of the defect.
You will make us all claims about hidden defects of the product delivered by sending an email to Peggy Imbeaud Lesage / [Z *] by Zimbo: zbyzimbo@gmail.com
In case of hidden defects, Peggy Imbeaud Lesage / [Z *] by Zimbo you refund the product price and the costs incurred in the sale.

Contact : zbyzimbo@gmail.com